The user is still unable to view the "Record/Transcript" tab, even after enabling all transcript-related permissions in the User Role settings.
Issue:
The Instructor is unable to access the "Record Transcript" tab and is receiving the following error message:
"Sorry, but your role permissions do not allow you to execute this function. If you need access to this feature, please contact the administrator."
Solution:
- Navigate to User >> User Roles.
- Search for the specific User Role associated with the issue.
- Check the following settings to ensure proper permissions are applied.
Note: Choose either "Read Only" or "Unrestricted" based on your organization's requirements.
Make sure to click on Update Access Control Settings to save the changes.