FAQ: Updating Admin Accounts

Q: Why can’t I update admin account details such as expiration date, email, or organization through the interface?

A: Admin accounts with the same role cannot update certain fields like expiration date, email, or organization directly through the interface.

Q: What is the workaround for updating admin account details?

A:You can use the User Data Loader as a workaround to update admin account information such as expiration date, email, or organization.

 

• Related Articles

• FAQ: Updating Admin Accounts

  Q: Why can’t I update admin account details such as expiration date, email, or organization through the interface? A: Admin accounts with the same role cannot update certain fields like expiration date, email, or organization directly through the ...

• Cannot Update Admin Accounts On An Interface Level - User Data Loader as a workaround

  Admin with the same role cant update expiration date, email and organization Solution Use the User Data Loader to update the admin account. You may use the User Data Loader to update the following fields for the admin account: - Expiration Date - ...

• Merging User Accounts with User ID Migration

  Merging User Accounts with User ID Migration Introduction: This article explains how administrators can merge user accounts using the User ID Migration feature within the User Manager. This method allows you to transfer a user's records from one ...

• Enabling User Roles to Use the User Group Data Loader

  1. Purpose This article explains how to grant user roles the necessary permissions to utilize the User Group Data Loader feature within PeopleFluent Learning. The User Group Data Loader enables administrators to efficiently import and manage user ...

• The user is still unable to view the "Record/Transcript" tab, even after enabling all transcript-related permissions in the User Role settings.

  Issue: The Instructor is unable to access the "Record Transcript" tab and is receiving the following error message: "Sorry, but your role permissions do not allow you to execute this function. If you need access to this feature, please contact the ...