Cannot Update Admin Accounts On An Interface Level - User Data Loader as a workaround

Cannot Update Admin Accounts On An Interface Level - User Data Loader as a workaround

Admin with the same role cant update expiration date, email and organization
Solution
Use the User Data Loader to update the admin account.

You may use the User Data Loader to update the following fields for the admin account: 
- Expiration Date
- Organization
- Email Address
- etc. 

This will eliminate the manual work on your side. Just be mindful when using the data loader, especially when manipulating large data in production. We recommend performing a test run on your test site before executing it on the Production site.

    • Related Articles

    • FAQ: Updating Admin Accounts

      Q: Why can’t I update admin account details such as expiration date, email, or organization through the interface? A: Admin accounts with the same role cannot update certain fields like expiration date, email, or organization directly through the ...
    • FAQ: Updating Admin Accounts

      Q: Why can’t I update admin account details such as expiration date, email, or organization through the interface? A: Admin accounts with the same role cannot update certain fields like expiration date, email, or organization directly through the ...
    • Enabling User Roles to Use the User Group Data Loader

      1. Purpose This article explains how to grant user roles the necessary permissions to utilize the User Group Data Loader feature within PeopleFluent Learning. The User Group Data Loader enables administrators to efficiently import and manage user ...
    • How to update the Name or Description of an Organization using the Data Loader

      Video: How to update the Name or Description of an Organization using the Data Loader <br> Click here to watch the video full screen. From time to time Organization comes and goes which means that their Names need to be updated. Don’t you know ...
    • PeopleFluent Learning Data Import/Export Guide

      About this Document When integrating with or migrating from other systems, it is often necessary to be able to import and export data in bulk. This document discusses: • The data object types that can be imported to and exported from PeopleFluent ...