FAQ: Increasing Session Timeout

FAQ: Increasing Session Timeout

Q: How do I increase the session timeout for my site?
A: The session timeout is set in the web.xml file under the /WEB-INF/ folder. The relevant lines in this file determine how long a user session can remain idle.
Q: What is the default session timeout?
A: The default value is 240 minutes, or 4 hours.
Q: Can I change the default session timeout?
A: Yes, the session timeout can be changed depending on your needs.
Q: Do I need to restart the site for changes to take effect?
A: Yes, any changes to the session timeout require a site restart to take effect.
Q: How can I view the current session timeout value in the application?
A: You can view the session timeout by checking the "Maximum Time Interval" in the System Activity Statistics. This is found under Manage Center > System > System Statistics.
 

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