System Log Retention Policy

System Log Retention Policy

This FAQ addresses common questions regarding our system log retention policy.

What is the standard log retention period for our system?
Our Hosting team has standardized local log retention on our servers to a period of 2 to 7 days. This change is part of our ongoing efforts to align with industry best practices and optimize system performance.
Why was the log retention period changed from the historical 30 days to 2-7 days?
This change is a strategic part of our broader initiative to improve efficiency and system performance across all environments. By standardizing local log retention to 2-7 days, we are optimizing server resources while adhering to current industry best practices.
Does this shorter retention period impact our ability to troubleshoot issues or perform historical analysis?
No, this change does not impact our ability to support historical analysis or address troubleshooting needs. While local server logs are retained for 2-7 days, we have robust measures in place within our infrastructure to securely retain logs beyond this period where needed. This ensures that critical diagnostic data remains available for in-depth investigations, root cause analysis, and compliance requirements.
Is this change being applied to all client environments?
Yes, this update is part of a broader initiative being applied across all environments to improve efficiency while continuing to meet operational and support requirements. This ensures consistency and optimized performance across our entire infrastructure.
 


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