Understanding the System Log Retention Policy

System Log Retention - Understanding the System Log Retention Policy

1. Purpose

This article provides information about the system log retention policy implemented by the PeopleFluent Hosting Team. This policy is part of our commitment to adhering to industry best practices and optimizing system performance, while ensuring that essential diagnostic data remains available for support and troubleshooting.

2. Standard Log Retention Period

To align with industry best practices and enhance system performance, PeopleFluent's Hosting team has standardized local log retention on our servers to a period of 2 to 7 days.

3. Impact on Historical Analysis and Troubleshooting

It's important to understand that this change does not impact our ability to support historical analysis or address troubleshooting needs.
The Hosting team has robust measures in place within our infrastructure to securely retain logs beyond the 7-day period where needed.

This ensures that critical diagnostic data remains available for:
  1. In-depth investigations
  2. Root cause analysis
  3. Compliance requirements

4. Broader Initiative

This update to the log retention policy is part of a broader initiative being applied across all PeopleFluent environments. The goal of this initiative is to continually improve system efficiency while consistently meeting all operational and support requirements for our customers.

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