| Production Maintenance Date | Time |
| Jan 31, 2025 | 9 PM to 2 AM ET (Sat 2 AM to 7 AM GMT) |
| Feb 28, 2025 | 9 PM to 2 AM ET (Sat 2 AM to 7 AM GMT) |
| Mar 28, 2025 | 9 PM to 2 AM ET (Sat 1 AM to 6 AM GMT) |
| Apr 25, 2025 | 9 PM to 2 AM ET (Sat 1 AM to 6 AM GMT) |
| May 30, 2025 | 9 PM to 2 AM ET (Sat 1 AM to 6 AM GMT) |
| Jun 27, 2025 | 9 PM to 2 AM ET (Sat 1 AM to 6 AM GMT) |
| Jul 25, 2025 | 9 PM to 2 AM ET (Sat 1 AM to 6 AM GMT) |
| Aug 22, 2025 (moved up a week due to Labor Day) | 9 PM to 2 AM ET (Sat 1 AM to 6 AM GMT) |
| Sep 26, 2025 | 9 PM to 2 AM ET (Sat 1 AM to 6 AM GMT) |
| Oct 31, 2025 *** no Communications upgrades | 9 PM to 2 AM ET (Sat 1 AM to 6 AM GMT) |
| Nov 21, 2025 (moved up a week due to Thanksgiving) | 9 PM to 2 AM ET (Sat 2 AM to 7 AM GMT) |
| Dec 19, 2025 (moved up a week due to end-of-year freeze) | 9 PM to 2 AM ET (Sat 2 AM to 7 AM GMT) |
The Non-Production maintenance schedule for 2025 will occur monthly, typically after the second Tuesday of each month (this is when OS Patches are released) from 2 PM to 7 PM ET (7 PM to 12 AM GMT) unless there is a scheduling conflict that month.
This maintenance schedule will impact all Non-Production environments and all PeopleFluent products therein including Affirmity.
Non-Production consists of RDC and LUT environments.
| Non Production Maintenance Date | Time |
| Jan 17, 2025 | 2 PM to 7 PM ET (7 PM to 12 AM GMT) |
| Feb 14, 2025 | 2 PM to 7 PM ET (7 PM to 12 AM GMT) |
| Mar 14, 2025 | 2 PM to 7 PM ET (7 PM to 12 AM GMT) |
| Apr 11, 2025 | 2 PM to 7 PM ET (6 PM to 11 PM GMT) |
| May 16, 2025 | 2 PM to 7 PM ET (6 PM to 11 PM GMT) |
| Jun 13, 2025 | 2 PM to 7 PM ET (6 PM to 11 PM GMT) |
| Jul 11, 2025 | 2 PM to 7 PM ET (6 PM to 11 PM GMT) |
| Aug 15, 2025 | 2 PM to 7 PM ET (6 PM to 11 PM GMT) |
| Sep 12, 2025 | 2 PM to 7 PM ET (6 PM to 11 PM GMT) |
| Oct 17, 2025 | 2 PM to 7 PM ET (6 PM to 11 PM GMT) |
| Nov 14, 2025 | 2 PM to 7 PM ET (7 PM to 12 AM GMT) |
| Dec 12, 2025 | 2 PM to 7 PM ET (7 PM to 12 AM GMT) |
Environment Freeze:
All freeze periods begin with a soft freeze at 5pm in the customer’s local time zone the day before the announced freeze date. A hard freeze begins when the last Hosting resource is available to support their workday (5pm) and continues until the primary Hosting resource supporting that region resumes work, no sooner than 9 AM after the last day of the freeze.
Please contact your Customer Success Manager, Consultant or Project Manager with any questions or concerns for project work around the production freeze dates.
| Soft Freeze Dates | Hard Freeze Dates | Event | Environment(s) |
| | Jan 1, 2025 | New Year's Day - 2025 | All |
| | Jan 20, 2025 | Martin Luther King Jr. Day | All |
| Jan 29, 2025 - Feb 3, 2025 | | Chinese New Year | Learning |
| Feb 14, 2025 | Feb 17, 2025 | President’s Day (US) | All |
| Apr 17, 2025 | Apr 18, 2025 -Apr 21, 2025 | Good Friday
Easter Monday | All |
| May 1, 2025 | | Labor Day/ May Day | Learning |
| May 23, 2025 | May 26, 2025 | Memorial Day
Spring Bank Holiday UK | All |
Jul 1, 2025-Jul 3, 2025,
Jul 7, 2025 | Jul 4, 2025 | Independence Day | All |
| Aug 25, 2025 | | August Bank Holiday UK
National Hero’s Day PH | All |
| Aug 29, 2025 | Sep 1, 2025 | Labor Day | All |
| Oct 13, 2025 | | Thanksgiving Day Canada | All |
| Nov 26, 2025 | Nov 27, 2025 - Nov 28, 2025 | Thanksgiving | All |
| Dec 1, 2025 | Last day to submit 2025 Production Release & Upgrade Tickets
Any requests after this date will not be deployed by Operations to customer sites until the 1st Monday after freeze in 2026. | All |
| Dec 19, 2025 | Dec 22, 2025 - Dec 26, 2025 | Christmas | All |
| Dec 29, 2025- Dec 31, 2025 | Jan 1, 2026- Jan 2, 2026 | New Year's Day - 2026 | All |