LMS Maintenance Schedule 2023

• Recent Articles

• Reporting Email Related Issues

  When reporting email related issues these are the required information for the investigation: Email address of the affected user Subject line of the email Date and time the email was received or should have received This will help check the email ...

• About Email Templates

  Administrators can configure the LMS to send email notifications to users when certain events occur, using predefined templates. Email templates specify the message recipients and the message content, which can include parameters that insert user or ...

• Basic Troubleshooting for SCORM Courses

  This article explains common SCORM issues—including loading failures, tracking errors, score/reporting problems, resume issues, and LMS recognition errors—and details troubleshooting steps and recommended tools like SCORM Cloud, browser developer ...

• Email Preferences Setup Events

  Email Preferences can be configured at both the learning module and individual session level, where session-specific preferences take precedence over module level email preferences. The following table describes the events for which you can select an ...

• Enroll Learners in the Enrollment Wizard

  Reviewers with unrestricted access to the Enrollment Wizard feature in System Roles (Review Features > Review Features) can enroll learners in one or more courses in the Enrollment Wizard. When enrolling learners, you can select a specific course ...