Peak Pacific Help Desk | Home

LMS Maintenance Schedule 2023



    • Recent Articles

    • Manage Question Approval

      Some organizations require question approval. Approvers might be course administrators, instructors or subject matter experts. There are two options for requesting approval, depending on how it is set up for your organization: Simple Mode - Review of ...
    • Configure Question Pool Permissions

      Permissions can be configured for question, topic and sub-topic pools to specify who can edit them or assign questions to them. Depending on your organization's system configuration, permissions from a parent pool to each of it's child pools may be ...
    • Create and Manage Question Pools

      Question pools have general properties that are applied by default to new questions created in the pool. These defaults can be overridden on the question level. In this topic, we focus on managing question pools in the Question Pools Manager. ...
    • How can a department download certificates for users from another department?

      Users must have access to the Certification Review page, which can be granted through their role under: Users >> System Roles >> [Select Role] >> Certification Manager >> Enable Certification Review If a team from one department (e.g., ...
    • Question: Why does the bulk User account creation using Data Loader fail during upload?

      If an error occurs during the Data Loader upload, the system will generate an Error CSV file that contains details about the failed records. To identify the issue: Download the Error CSV file generated after the upload attempt. Review the last column ...